How to Troubleshoot Windows Update Errors

windows update iconWindows Update (a.k.a. Microsoft Update) is normally pretty reliable in terms of keeping your computer up to date and secure. Unfortunately, there are times when an update crashes your PC (usually due to a conflicting OEM driver) or the update process just stops working. Since Windows Vista, Microsoft moved away from using the update.microsoft.com website and now has a dedicated app in the Control Panel. However, the underlying technologies are still the same. Even if you have the Windows Software Update Services (WSUS) server, controlling 100s or 1000s of computers in a corporate network, you are still going to come across the same kind of problems. You would hope that WSUS had some easy troubleshooting/rollback tools built in but unfortunately that is not the case.

I thought it would be a good idea to gather all the various methods and tools I use when troubleshooting Windows/Microsoft Update to help both Home and Enterprise users alike

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Warning: Beware fake Adobe Acrobat & Reader updates

It seems to be getting more and more common that Adobe Reader (previously known as Acrobat Reader) is the target for phishing scams and malware. Today I got another email pretending to be from Adobe alerting me of new updates to Reader.

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This can easily lure the reader into clicking before reading the message properly. There are a few thing that should ring alarm bells to someone who works with computers e.g.

  • Adobe only release updates from their own site not the one listed in the email
  • The new versions are called Adobe Reader X and Acrobat X not Acrobat 2011
  • It is sent from a newsletter that I haven’t subscribed to.

Read more to find tips and info on the real Adobe updates

Continue reading Warning: Beware fake Adobe Acrobat & Reader updates